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Veraxius Privacy Policy

Last updated: September 30, 2026

This Privacy Policy explains how Veraxius, Inc. ("Veraxius," "we," "us") collects, uses, and shares personal information when you use the Veraxius AIM application at app.veraxius.com, our APIs, and related pilot services (the "Service"). Our marketing website, veraxius.com, is covered by its own policy.

1. Our role

  • For people who create an account on the Service, Veraxius decides how personal information is used (we act as the "controller" or "business").
  • When an organization runs a pilot or uses the Service and sends us data about its users, staff, or AI agents, we process that data on the organization's behalf and under its instructions (we act as a "processor" or "service provider"). The organization's own privacy notice applies to that data, and questions about it should go to the organization first.

2. Information we collect

  • Information you give us: name, email address, password (stored hashed), profile details, and content you add, such as posts, messages, commitments, evidence files, and challenges.
  • If you sign in with Google: your name, email address, and profile picture, as allowed by your Google settings.
  • Signals generated by using the Service: actions and outcomes recorded in the platform, verifications, endorsements from other users, contradictions detected, challenge results, and timestamps. AIM uses these signals.
  • Information from organizations (pilots and API): identifiers of AI agents and of people the organization chooses to include, action requests, policies, AIM decisions, reviewer decisions, and outcomes.
  • Technical information: IP address, device and browser type, log data, and cookies needed to keep you signed in and secure the Service.

We do not ask for, and AIM is not designed to use, sensitive information such as health data, race or ethnicity, religion, sexual orientation, immigration status, government ID numbers, or financial account numbers. Please do not upload it as evidence.

3. How AIM uses your information

AIM calculates a trust score from 0 to 100 based on the signals above. Positive signals, such as verified claims and successful outcomes, raise it; contradictions lower it; and older signals count less over time.

  • Explanation: you can see your score, the main signals that moved it, and the history of changes.
  • Challenges: you can challenge any signal you believe is wrong. When another user challenges one of your signals, AIM may apply a provisional adjustment until the challenge is resolved. [A member of our team reviews challenges.] When a challenge is upheld, we correct the record.
  • Limits: an AIM score is a signal based on recorded evidence, not a judgment of your character. Veraxius is not a consumer reporting agency. AIM scores may not be used to decide eligibility for employment, credit, housing, insurance, or government benefits, and our customer terms prohibit that use.

4. Other ways we use information

  • To provide, maintain, and secure the Service, including detecting abuse and fraud.
  • To communicate with you about your account, challenges, and changes to the Service.
  • To improve AIM using aggregated or de-identified data. We do not use one organization's data to improve the Service for other organizations without its permission.
  • To comply with the law and enforce our terms.

We do not sell personal information, and we do not share it for cross-context behavioral advertising.

5. Legal bases (EEA and UK)

We rely on: contract (to provide the Service you signed up for); legitimate interests (securing and improving the Service and computing AIM scores within the platform, balanced against your rights, including your right to object); consent, where we ask for it, which you can withdraw at any time; and legal obligations.

6. Who can see your information

  • Other users: [describe what is visible, e.g., "your name, profile, posts, and AIM score are visible to other signed-in users"].
  • Organizations: if you use the Service through an organization's pilot, that organization can see the data and AIM results related to that pilot.
  • Service providers that help us run the Service, under contracts that limit how they use data: Railway (hosting and database), Google (sign-in), [EMAIL PROVIDER], [FILE STORAGE], [ANALYTICS — remove if none].
  • Authorities, when required by law or to protect rights and safety.
  • A buyer or successor, if Veraxius is involved in a merger, acquisition, or sale of assets, subject to this policy.

7. Retention

We keep account information while your account is active. If you delete your account, we delete or de-identify your personal information within [30] days, except records we must keep for legal, security, or dispute-resolution reasons. Audit records of AIM decisions made for an organization are kept for the period set in our agreement with that organization. Backups are overwritten on a rolling basis within [35] days.

8. Security

We use encryption in transit (TLS), access controls, and hashed records of AIM decisions to help detect alteration. [Data is also encrypted at rest.] No system is perfectly secure. If we learn of a breach affecting your personal information, we will notify you as required by law.

9. Your rights

Depending on where you live, you may have the right to access, correct, delete, or receive a copy of your personal information; to object to or restrict certain processing; to withdraw consent; and not to be subject to a decision based solely on automated processing that significantly affects you. Everyone can see the explanation of their AIM score and challenge signals.

California residents have the right to know, delete, and correct their personal information, and to opt out of its sale or sharing (we do not sell or share it). We will not discriminate against you for exercising these rights. An authorized agent may submit a request on your behalf.

To make a request, email signal@veraxius.com. We will verify your identity and respond within 30 days, or 45 days where California law allows an extension. If we deny your request, you can appeal by replying to our response.

10. International transfers

Veraxius is based in the United States. Our service providers may process data in the United States and other countries, and members of our team may access data from outside the United States. Where required, we use appropriate safeguards such as the European Commission's Standard Contractual Clauses.

11. Children

The Service is not intended for anyone under 18, and we do not knowingly collect personal information from minors. If you believe a minor has created an account, contact us and we will delete it.

12. Cookies

The app uses cookies that are necessary to keep you signed in and to secure the Service. [We also use analytics cookies to understand how the app is used — remove if not true.]

13. Changes to this policy

We will post updates on this page and change the "Last updated" date. If a change is material, we will notify you by email or in the app before it takes effect.

14. Contact

Veraxius, Inc. · Boca Raton, FL, USA · signal@veraxius.com · +1 (561) 200-8845

See also our Terms of Service.